Privacy policy

1. Introduction

Unitewel Chemical (“we,” “us,” or “our”) operates www.unitewel.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our website or services.

2. Information We Collect

We may collect:

Identifiers: Name, email, phone number, job title, company name.
Commercial Data: Product inquiries, transaction history.
Technical Data: IP address, browser type, device information, cookies (see Section 5).
Usage Data: Pages visited, time spent, navigation patterns.

3. How We Use Your Information

We use collected data to:

Respond to inquiries and provide quotes
Process orders and deliver products
Improve website functionality and user experience
Send marketing communications (with consent)
Comply with legal obligations

4. Legal Basis for Processing (GDPR Compliance)

We process data based on:

Contractual necessity (e.g., order fulfillment)
Legitimate interests (e.g., website analytics)
Your consent (e.g., marketing emails)

5. Cookies and Tracking Technologies

We use:

Essential Cookies: For site functionality (e.g., login sessions).
Analytical Cookies: Google Analytics to understand traffic patterns.
Marketing Cookies: To personalize ads (opt-out available).

You can manage preferences via browser settings or our Cookie Consent Banner.

6. Data Sharing and Disclosure

We may share data with:

Service Providers: Payment processors, logistics partners.
Legal Authorities: When required by law.
Business Transfers: In mergers/acquisitions.

We never sell personal data.

7. International Data Transfers

Data may be transferred globally. We ensure protection via:

GDPR-compliant Standard Contractual Clauses (SCCs)
Privacy Shield-certified partners (where applicable)

8. Data Security

We implement:

SSL encryption
Secure servers with firewalls
Regular security audits
Role-based access controls

9. Your Rights

You may:

Access, correct, or delete your data
Withdraw consent for marketing
Object to processing (GDPR)
Request data portability

Contact: privacy@unitewel.com

10. Data Retention

We retain data:

Until inquiry/transaction completion
For legal/compliance requirements
Marketing data until consent withdrawal

11. Third-Party Links

Our site may link to external websites (e.g., industry partners). We are not responsible for their privacy practices.

12. Children’s Privacy

We do not knowingly collect data from individuals under 16.

13. Policy Updates

Changes will be posted here. Material updates will be notified via email.